I saw from the internet yesterday a public challenge of a private individual for a government agency to handle an issue about public safety. I also saw an individual venting out frustration about paying a 3rd of his wages to taxes and still almost conned by the government to pay customs taxes over personal books he bought over online. Another, was a hit and run accident with a fortunate plate number noted with the cars make and model. Most of the recommendations for action is public shaming, taking pictures of the issue, making a note and posting thru social media.
I have heard about, "if its not on facebook, it didn't happen." But this is going too far and pathetic. "I won't get my service, my justice and my due, if i don't make it a social media issue?" Public shaming IS actually a form of cyber bullying from a very exhausted individual who had tried the process and still didn't get his due.
For some callous institutions and companies who are so used to giving the bad service, you know who you are government, air transport, telco, etc. providing the name of the individual should be the next step, tagging his personal account like "hey, individual of company name, can you assist us on this?" especially if the tags came from celebrity or a close associate. Or a very straightforward picture-of-sinner-doing-sin,-naming-him-and-posting-on-social-media action works everytime.
We calm down if we get them sacked, reprimanded, demoted or slapped with penalties. But at the end of the day, what really happened to.. Just doing our jobs?
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